We Have A Hassle-Free 7 Days Exchange Policy
Our quality and customer service makes sure that your experience with us and our products is exceptional, but for any reason if you would like to exchange your order, just Contact us at +923257001540 or WhatsApp us at +923257001540
Our Customer Service Team will arrange for a smooth exchange process for you.
Refund:
We have no policy for refund, only requests for exchanges are accepted, Cash and Credit refunds are not applicable.Exchange Policy: 1) We will gladly accept any unworn, unwashed merchandise with original tags within 7 Days of purchase for an exchange.2) If you wish to exchange any product, please complete the Exchange Form (can be found in the Flyer) and include it with your return shipment.3) Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. ( Jama Mall First Floor Shop F13 MA Jinnah Road Karachi)4) Delivery Charges will not be refunded. 5) The items must not be worn, damaged, or washed. If we find any defect or issue in the returned article which hasn't been communicated before by the customer, the exchange will be REJECTED.5) There will be a Rs.100 charge for your exchange parcel delivery.6) No exchange will be entertained for items with Minor Faults, Last Piece and Clearance Sale items.Note : If your requested exchange item(s) are out of stock, our customer support team will contact you on the provided number.Follow these simple steps to Exchange your item(s):1: Complete Exchange FormIf you wish to exchange any item(s) of your online order, please complete the Exchange Form and include it with your return shipment.Don't have a Return Form?2: Repack MerchandisePlease make sure that the item(s) you wish to return, along with the Exchange Form are included with your return shipment.3: Ship toCustomer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:Returning Address:Jama Mall First Floor Shop F7 F13 MA jinnah Road KarachiHelpline: +923257001540WhatsApp Support : +923257001540For more details, you can contact us at:Big Bazaaar Helpline: +923257001540Email: officialbigbazaar@gmail.com
